Our Team

We’re a tight-knit group of five real estate professionals, each with strengths and experience we employ in meeting your goals. Together, we are your personal Real Estate Department.


Carol Gilbert – President

CGI’s strong foundation is based on Carol’s intimate involvement in the Bay Area and national real estate markets. A native San Franciscan engaged in real estate for nearly 30 years, Carol’s vast knowledge, influence and contacts are an asset available to all CGI clients. Her profound understanding of how businesses relate to each other make her a leader in retail leasing. Her advice, ingenuity, and perspective are valued by developers, landlords and tenants alike.
Lic #00388679

Jacklyn Arzio – Senior Vice President

Jacklyn has over 15 years experience in leasing and sales of retail and restaurants in the Greater Bay Area as well as New York, Las Vegas and Los Angeles. A former retailer (she owned fine jewelry stores for more than 15 years) who also has extensive experience in advertising and working with large corporations, Jackie’s ingenuity, sharp eye for underlying truths, and a working knowledge of both retail and restaurant businesses allow her to “connect the dots” for the benefit of CGI clients.  Her imagination and ability to grasp the intricacies of new markets as well as her affinity and knowledge of the Bay Area make her an invaluable client resource.
Lic #01308296

Catherine Meunier – Vice President

Catherine is a natural when it comes to retail and restaurant real estate. Growing up in a retail environment, she honed her retail instincts from an early age. Her sensitivity and ability to grasp nuance is exceptional. She offers CGI clients a perspective that is seasoned, sophisticated, and, at the same time fresh and energetic. Catherine is dedicated to applying a contemporary attitude to strategic development in CGI’s on-going support of long-term financial success through real estate decision-making.
Lic #01843732

Krystal Channick – Leasing Associate

Since joining the team two years ago, Krystal has played an integral role at CGI. She heads our research department and as a licensed California Real Estate salesperson, she is available to assist our clients both in evaluating and selecting sites and in working with landlords to secure the best possible tenants for their locations.
Lic #01969079

Chelsea Ray – Executive Assistant

Through her skilled research and understanding of the constantly evolving Bay Area retail market, Chelsea offers vital support to CGI. Her acute attention to detail is bolstered by her relevant accounting background, as she tackles projects both in the office and in the field with skill and grace.

ErinBrooks“People say that Carol Gilbert is the best retail/restaurant broker in Northern California. She brings a passion and commitment to retail leasing that is unparalleled and intrinsically tied to her encyclopedic knowledge of the Bay Area. No brokers work harder for their clients than the group at CGI. My partner and I attribute Tropisueño’s success in very large part to Carols’ insistence on securing our location in Yerba Buena Lane. Creative negotiating and serious skill put us right where we needed to be.”

Erin Brooks
Co-owner, Tropisueno